Support

At PrimeWest Insurance Brokerage, our mission is to provide the best customer service. Our business is built on efficiency. Using our Policy Service Center, customers can manage their insurance policy online, making the process fast and simple.

Online Billing & Payments

Manage your billing online to speed payments and save time; the majority of insurers we work with let you pay premiums online via e-check, credit card, or Electronic Funds Transfer (EFT). Avoid payment delays and keep your coverage.

Online Claims Filing

Your insurance company has a Claim Support Service that is available 24/7. When you report a claim, you can file it directly with its claims department or contact us for assistance.

Certificate of Insurance

We’ve made it easy for commercial policyholders to submit a request for a Certificate of Insurance. To do so, submit your request via our online form and one of our agents will quickly be in touch.

Policy Change Request

You can request a change to your current insurance policy by submitting this simple form. Any adjustment to your policy can result in significant changes in coverage or premiums, but only after you receive written notice of such changes.

Auto ID Card Request

Fill out our convenient online form to receive a replacement auto policy ID card. Providing proof of coverage, your Auto ID Card contains information on what to do after an accident. You may be required to keep it in your vehicle depending on the state you live in.

Annual Insurance Checklist

Make sure your insurance policy is up-to-date every year, as things are constantly changing. Keep in touch with your insurance agent; they can inform you of any changes and whether your existing policy still protects you and your family. Request our Annual Insurance Checklist to see if your coverage meets your needs or there are better options available.